Using Your Phone While Traveling Can Be Cheap If You Plan Ahead

Using Your Phone While Traveling Can Be Cheap If You Plan Ahead

ByJoshua White

Different Usages of Cellular Networks in Different Countries The most interesting thing about traveling to other countries is that, well things are different in different countries. It’s a mystery. It’s impossible to plug in your hairdryer, DVDs will not work and they’ve got an entirely different name for everything! With all of this then, the next question might…

What’s the Difference Between a Call Center and a Contact Center?

What’s the Difference Between a Call Center and a Contact Center?

ByJoshua White

With business competition at an all-time high, it is more important than ever for companies to provide a top-notch customer experience. From product support and customer service requests to sales, representatives must juggle several tasks when handling customers. As a result, many businesses debate on their needs for a call center or contact center. While…